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Prices

As of 2025, our prices remain the same and are one of the lowest in the area, and it is not even on promotional prices. Other average prices are from $79 to $90 per hour while it is only $75 with us, $110 to $135 while 90 mins with us is priced at $100 and the price for a two-hour massage with other nearby places ranges from $140 to $170 while we it is only $130 from us. 

Deep Tissue Massage
  • 60 mins - $75

  • 90 mins - $100

  • 120 mins - $130

Head massage [focused]
  • 30 mins - $60

  • 60 mins - $80

Foot massage/ Thai foot reflexology
  • 30 mins - $50

  • 60 mins - $75

Relaxation massage Massage
  • 60 mins - $75

  • 90 mins - $100

  • 120 mins - $130

Pregnancy Massage
  • 60 mins - $75

  • 90 mins - $100

  • 120 mins - $130

Facial scrub treatment

-Fixed to 1 hour duration only. Facial scrub options are Lavender anti-facial spot, Gold anti-wrinkle facial. This service is locked in one-hour duration only, 

  • 60 mins - $95

Traditional Thai Yoga Massage (no oil)
  • 60 mins - $75

  • 90 mins - $100

  • 120 mins - $130

Hot Stone Massage
  • 30 mins -  $65

  • 60 mins - $95

  • 90 mins - $130

  • 120 mins - $155

Massage and body scrub treatment

-From 90 minutes to 2 hours only. 60 mins is not applicable.

Scrub options are Coffee scrub, Himalayan salt, Mango and Mandarin, Milk and Honey. 

  • 90 mins - $125

  • 120 mins - $165

Price for any less than an hour massage or Back, Neck, Head and Shoulders
  • 15 mins - $25

  • 20 mins - $30

  • 25 mins - $35

  • 30 mins - $45

  • 35 mins - $50

  • 40 mins - $55

  • 45 mins - $60

  • 50 mins - $65

  • 55 mins - $70

price
  • 60 mins - $75

- The prices listed here are a breakdown of the Back Neck, Head and Shoulders, or Deep Tissue Massage only. The prices cannot be used as a reference for any other services such as head massage, foot massage/reflexology, hot stone therapy, facial scrub treatment, or body scrub. Additionally, this pricing cannot be used as a reference for our standard focused Head Massage service, which is priced at $60 for 30 minutes and $80 for one hour.

- The price depends on the intended duration, regardless of how small the portion of the muscle group the customer wants massaged. A 30-minute session focusing just on the shoulder will be $45, while a 60-minute session will cost $75.

- The prices remain the same, whether or not oil is used. Prices are non-negotiable, and no discounts apply.

- 15-minute, 20-minute, and 25-minute sessions are for walk-ins only, and we will accommodate these short durations if possible. They cannot be booked online, and any requests must be made via phone or other communication methods. The shortest duration a customer can book is 30 minutes.

- Any client's personal understanding or interpretation of our prices and services is not honoured or valid.

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Price list 

Paperless brochure or pricelist, available for screenshots or downloads.

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Frequently asked questions regarding price and payments

How much for couples massage?

Prices are the same as for a single-person appointment, with the total cost multiplied by two or by the number of appointments. We do not offer any couples promotions. The same pricing applies to vouchers when purchasing two or more.

Is there an additional charge for harder pressure?

- NO, we do not have this additional $10 for 60 min, $15 for 90 min & $20 for two hours additional fee for harder pressure given directly to the therapist. Our massage services are not just about rubbing oil on the body and should always provide adequate pressure; otherwise, it’s just like applying lotion to your body and cannot be regarded as a massage. Please note that the feeling or perception of massage stroke pressure may depend on the individual’s body type and structures like skin, fat, and muscle layers. Our staff reserves the right to refuse a customer's request for harder pressure, especially if it’s too intense for them. 

- For any medical concerns or serious pain, please consult a qualified and NZ licensed physician or your GP, as harder pressure may not alleviate serious muscle pain and may even exacerbate medical conditions, such as rheumatism and workplace injuries due to poor lifting posture. *We want to remind you that regardless of the health benefits of massage, massage services here in New Zealand are not regulated by the NZ Ministry of Health, and as a regular massage spa, we are not qualified to treat any human ailments or medical conditions, such as serious muscle pain, by applying harder pressure without a medical assessment, which we are legally prohibited from doing. 

Any promotions or deals and when?

- We do not have any promotions and do not pay attention to or follow seasonal or regular discount offers from other massage spas nearby. 

[Please refrain from asking for discounts or promotions from our counterparts when booking or inquiring with us by phone since they are not mentioned here on our website]. It's just straightforward pricing and services.

- Our prices have not been inflated above the normal rate to apply a deceptively lower price for promotions creating an impression of discounts.

- We do not offer VIP membership plans with discounted prices like some other massage spas do. Our services are not sold as commodities where bulk buying results in a lower price; we leave that marketing style to others.

Are you with Grabwan?

We never integrated with any deals or bargain marketing websites, as they believe that they attract customers to specific businesses and charge commission fees on customer transactions.

How about 8ip, l4ybuy and 4fterpay?

We are not associated or registered with them. We recognise how helpful those payment options are for our customers. However, it is quite costly for us to be linked with them, as they impose ongoing fees on any small business associated with them, unlike when a consumer repays their borrowed money on time (according to a Money Hub NZ review, 80% of 4fterp4y 2017's revenue comes from businesses partnered with them, and only 20% from late payment fees). Additionally, while credit card providers allow surcharges, those lending companies do not permit businesses to pass the fees onto consumers. It is quite striking for us how other massage spas with 4fterp4y stickers on their storefronts suddenly remove them after a few months of being with those lending companies, which has influenced our decision not to sign up with any of them. They may suit large retailers or businesses that can absorb the associated costs of these lending services, but not every small business can manage that. We sincerely apologise to customers who use their lending services that we cannot accommodate.

Can ACC cover the cost of my massage?

- NO. Our services are not intended to treat any injuries covered by ACC. None of our team members hold a NZ medical license or any form of qualification. For ACC cover, please consult a physiotherapist, osteopath, acupuncturist, or any medical service registered or regulated by the Ministry of Health, and services integrated with ACC. Please note that massage services are unregulated by the Ministry of Health here in New Zealand, and should be viewed as for relaxation purposes only unless the massage therapist has other medical qualifications.

- We are not affiliated with Southern Cross or any insurance providers that may reimburse your massage fees.  

Types of payments we accept?

We predominantly accept Eftpos and cash payments. Please note that the cash on our premises is limited for safety reasons, and we may run out of change during the middle or end of the day. Therefore, we kindly ask that you bring the exact amount if possible. An invoice receipt will be provided after cash payment and sent to your email as a PDF file.

  • Please be aware that we only accept NZD (New Zealand Dollar) currency; no Bitcoin or any other cryptocurrency is accepted.

  • 99% of our customers are local New Zealand residents, so we do not accept overseas or international cards or payment types, including American Express, Diners Club, Union Pay, or similar. Please withdraw cash from an ATM for payment if you are visiting NZ from overseas.

  • Paywave is currently not available. We are cautious about how customers may perceive the surcharge for Paywave users, which could be viewed as overcharging. As a result, we are still deciding whether to add Paywave as a payment option in the future.

Can we take bank transfer?

Yes & No

No - Not on short notice; we must confirm any payments first. If the payment does not go through because it was made too soon or for any other reason, we will still charge the customer and refund the funds later if they arrive late. For anyone wanting to cover or pay for someone's treatment, please settle it in advance and not at the last minute.

 

Please note that we are aware of fake banking app scams that usually occur in Facebook marketplace transactions. Having learned from others' experiences, it is very important for us to see and verify the funds in our account, not merely a screenshot of a bank transfer.

 

Yes - Please arrange it in advance.

Please note:

  • We cannot accept any bank transfers from Australia, the United Kingdom, the United States, or anywhere overseas.

  • Screenshots intended to confirm bank payments are not accepted; we must verify that the funds have successfully transferred to our bank account. 

Do we accept credit card?

Yes, but it will incur a 3% surcharge, which goes to the banking institutions that enforce this fee. The 3% does not add to our profits in any way. Large businesses can manage to avoid credit card surcharges thanks to the high volume of customers using credit cards. In contrast, a small business like ours is penalised for not meeting the minimum quota. Furthermore, we do not have to follow other small businesses that willingly sacrifice that 3% for the banks; we will pass that surcharge on if the customer chooses to pay by credit card.

Please note: Credit and debit card payments can only be made in person using our EFTPOS machines. We cannot and will never collect any credit or debit card details over the phone or via email/text for payment purposes.

- Overseas / International Credit Cards: Please be aware that our EFTPOS machines may not be able to read cards issued overseas. It is advisable to withdraw cash from an ATM first for payments. Receipts or invoices can be provided upon request for any cash payments.

How Are services are done?
  • - Verify if the arriving customer has a booking by asking for their name, services, and duration of the booking. Walk-ins are welcome if there is availability upon their arrival.

  • - The session starts with a warm water foot wash for any full-body massage, including Deep Tissue, Relaxation Massage, Traditional Thai Yoga Massage, Hot Stone Massage, and Body Scrub Massage, each with a minimum duration of 60 minutes, except for the 30-minute foot reflexology. We may skip the foot wash if the customer arrives late. No foot wash is provided for Back, Neck, Head, and Shoulder massages, Focused Head Massages, and facial scrub treatments.

  • - Lead the client into the room, allowing a few moments for them to unclothe and prepare for the massage. The timing of the massage begins when it starts, not from the time of arrival, foot washing, or preparation. However, if the customer arrives late or takes too long to prepare, including toilet breaks after the agreed appointment time, the duration will be deducted from the time paid. We may extend the session if we are not busy, but only in that case.

  • - Clients should keep their underwear on or wear the disposable underwear provided. They must lie down facing down on the massage table and cover their bodies with the white bath towel supplied. Note that appointments will be cancelled if the customer requests not to be covered by draping, refuses to wear underwear, or wishes to be nude; this is non-negotiable, even for cultural or medical reasons. Additionally, our staff will not assist anyone with unclothing, and if a customer cannot prepare themselves, the appointment may be cancelled. Assist elderly clients as needed, as clients cannot be nude in the presence of our staff for any reason.

  • - Draping involves using a wide sheet of linen to cover the massage recipient's body, exposing only the area being massaged.

  • - When the client needs to face up or turn over, their eyes must be covered with a sleeping mask or a small towel. This encourages relaxation and helps activate the body's relaxation hormones, promoting comfort for both the customer and our staff by avoiding unnecessary eye contact. Using an eye sleeping mask is mandatory for all clients.

  • - Before finishing the massage, our staff will use hot towels to wipe the oil off the skin; no shower is necessary.

  • - After the massage or service, our staff will leave the client to get dressed. Clients should change as soon as possible, allowing us to prepare the room for the next client. We will enter the room, with or without permission, if the customer takes too long to change, to check that they are still conscious and not asleep.

  • - Check your belongings before leaving. Staff may ask clients to remove jewellery or accessories, but it is ultimately the client's responsibility to ensure they have all their belongings before leaving the room and our premises.

  • - Tea, plain drinking water, or a cold refreshment is offered after the service.

  • Please note that if a particular service is not on our price list, we do not offer it, such as cupping, remedial massage, pedicure/manicure, four-hands massage, leg massage, or anything not mentioned. Please do not inquire about them.

Book a single service then request to have multiple services to save on prices. If I book 90 min or 2 hour deep tissue /relaxation massage, can I include 30 min foot reflexology or head massage and pay only the price of the massage ?

NO. Our services must be booked and priced separately. Appointments of 90 minutes with multiple services need to be priced individually. 

- Example: A 60-minute deep tissue massage priced at $75, combined with 30 minutes of foot reflexology priced at $50, will total $125, not $100, like the price of a 90-minute deep tissue massage.

- Example: If a customer wants a 30-minute back, neck, head, and shoulder massage costing $45, along with 30 minutes of foot massage/reflexology priced at $50, and books it as a 60-minute deep tissue massage at $75, they would be saving $20, as it should cost $95. We will decline this request. We will either provide the service as originally booked or charge more to match the prices of the requested services.

- Example: A customer booked a two-hour deep tissue massage for $130. Upon arrival, they requested a one-hour deep tissue massage at $75 and one hour of traditional Thai massage, also priced at $75, equating to two hours in total duration. The session will be priced at $150, or $75 for each of the two different services, not at $130 for the two-hour deep tissue massage, which was a singular service.

Please consider the materials, preparation time, and extra effort that our staff dedicates to multiple services. All services we offer must be booked and priced separately.

Full Body Massage

Full Body Massage is only available with minimum of 60 minutes or 1 hour duration, not with 55mins, 45mins 30 mins or less as there is not enough time to cover all muscle parts of the body, in fact 60 mins is still rushed, 90 minutes is ideal duration for full body massage while 2 hours is quite too long. Deep tissue massage, relaxation massage, and traditional Thai yoga massage, which are at least one hour long, are full-body massages. Hot Stone Massage from 90 minutes duration for Full Body massage. Also, our Body Scrub massage with default minimum duration of 90 mins is a full body massage.

-For clarity, full body massage covers all body parts EXCEPT any muscular areas near the genital region. Any customer requests to massage muscle parts close to the genital areas will be firmly declined. Requests of this nature are deemed inappropriate, regardless of the customer's intention, and may lead to a ban from our services. For muscle pain near the genital areas, we recommend consulting a doctor. Please note that even if a licensed physician suggests a massage for a medical condition, we reserve the right to refuse service to a client if we feel uncomfortable with the client's request or believe it poses a risk to the client's health conditions.

Can we modify the prices and durations of your services?

No, as this will confuse both our staff and other customers, the pricelist and services, along with their details, must always be in a consistent format. Each staff member's pricing calculations may vary if they feel obligated to modify the prices and duration not listed in our pricelist, which could lead to customers spreading incorrect pricing information regarding our services. While we value offering flexible options for our customers, we are also careful to avoid complications and confusion in our pricing and material preparation procedures for each type of service. Therefore, we will adhere strictly to the prices and durations of the services we have listed. If it’s not on our list, we do not provide it. For example, if a customer requests a 10-minute foot reflexology or focused head massage included in a 60-minute deep tissue massage, this would effectively cut the price of a one-hour massage into that of 50 minutes and require recalculating the new price for the 10 minutes of head massage, foot reflexology, hot stone, or any other service not listed, such as four hands massage. We will decline those price and duration modification requests. All our other services, such as Focused Head Massage, Foot Reflexology, and Hot Stone, will always have a minimum duration of 30 minutes. Facial scrub treatment is fixed at a one-hour duration, and our body scrub starts from 90 minutes.

Do you have parking?

Yes, we have three parking spots, but please keep in mind that you might not find a spot if you arrive too early while other customers are still receiving their service. However, there are more available parking spots beside or just over the fence for shoppers here in Glendene.

What happens if I abandon my booking?

- Penalty fees will apply. Not attending appointments or rescheduling/cancelling on short notice comes at a cost: 100% of the service price for simply failing to show up and 50% for rescheduling or cancelling last minute. The purpose of these fees is to compensate for the timeslot that a customer reserved but did not utilise, which then becomes unavailable for other customers who we missed serving due to no-show bookings. Essentially, it’s about paying for the time wasted due to no-shows or the risk of wasting time from last-minute cancellations or reschedules. Unlike retail merchandise, we can't return available timeslots to our shelves or bring back the opportunity to serve customers we missed. Short notice rescheduling or cancellation significantly affects our productivity, as we face potential wasted time if we can't replace the booking, which costs us in missed customer service. It's not just about our staff feeling fatigued from no-shows at agreed appointment times; our time is equally valuable. We do not rebook customers who no-show or cancel/reschedule on short notice until the penalty fees have been settled. Please only book an appointment if you're certain of your personal and work schedule. Click here for our full no-show and short notice/reschedule policy.

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ADDRESS

4339 Great North road Glendene,

Auckland 0602

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OPENING HOURS

Mon/Tue/Thur/Fri: 9:30am - 8:00pm

Saturday/Sunday: 9:30am - 8:00pm

Closed every Wednesdays 

Closed on Public Holidays    

-Last booking finishing time or availability is adjacent to our closing time. Weekends are flexible till 8:30pm

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Some photos displayed on this website are for demonstration purposes only.

 

The personnel at Khunchai Thai Massage and Spa retains the exclusive authority to serve as the definitive source for all information presented on this website, including the rectification of errors communicated verbally. Any interpretations made by customers shall not be considered valid.

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The act of downloading, copying, or taking screenshots of any content from this website without our explicit consent constitutes a violation of copyright law. 

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© 2025 Khunchai Thai Massage & Spa

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