• - Verifying the arriving customer if they have a booking, Asking the name, the services and duration they have booked. Walk ins are welcome if we have availability upon their walking in arrival.

• - Starts with feet washing with warm water for any full body massage such as Deep Tissue, Relaxation Massage, Traditional Thai Yoga Massage, Hot Stone Massage, Body Scrub Massage with no less than 60 mins duration with exception of 30 minutes foot reflexology. But we may skip feet wash if the customer arrives late. No feet wash for Back Neck Head and shoulder, Focused Head Massage and facial scrub treatment.

• - Leading the client into the room, giving few moments for unclothing to prepare for the massage. We do count the time from the start of the massage not from arrival, feet washing or preparation, but if the customer has arrived late or takes too long to prepare or unclothe, including toilet breaks when the time has passed the agreed appointment booking time, the duration time will be deducted against the time that the customer has paid. We may be lenient if we are not busy and extend it anyway but "only if not busy".

• - Unclothing, Underwear must stay or wear the disposable underwear we provide, then lay down facing down into massage table and must cover the body the white bath towel provided. Please note that we will cancel an appointment if the customer request not to be covered by draping, not wanting to wear any underwear or be nude this is non negotiable regardless of any reason such as cultural, not comfortable even medical condition excuses. In addition, our staff will not assist anyone to unclothe and we may just cancel the appointment if the customer is incapable to prepare for themselves, so if booking for elderlies, please assist them. A client cannot be nude in the presence of any of our staff regardless of any reason.

• - Draping or wide sheet of linen is used to cover the massage receiver's body, only exposing the body part that is being massaged. 

• - Whenever the client must face up or turn over, the eyes must be covered by sleeping mask or a small towel. This is to promote relaxation and encouraging the body hormones responsible for relaxation to activate when they are are closed and mainly for the customer's and our staff comfort avoiding unnecessary eye contacts between the customer an our staff. This step of using eye sleeping mask is mandatory regardless of any reasons.

• - Prior to finishing the massage services, our staff will use hot towels to wipe the oil out of the skin. No Shower bath is necessary.

• - After the massage or any services, our staff will leave the client to gear up or wear their clothes back, please do mind that we need the client to set up themselves as soon as possible so we can prepare the room for the next client. We will force to enter the room with or without their permission if in any case the customer is taking too long to set up themselves also to check if the customer is still conscious or fell asleep. 

• - Check your items before you go. The client may be required by our staff to remove any jewelry or accessories but it is still the client's sole responsibility to check all of their items or belongings with them before leaving the room and our place.

• - Tea, plain drinking water or a cold refreshment is available and offered after the service.

​

Please note that if any particular services you are looking for is not on our price list, we do not serve it such as cupping, remedial massage, pedicure/manicure or even a four hands massage, just legs massage or anything we did not mention, please do not ask.